Change Request

Are you having issues with the Virtual Microscope or another App?


Try a hard refresh with your browser.

Windows: CTRL+F5
Mac: Command + Shift + R

If that doesn't work then try clearing your browser cache or try a different browser

Clear your web browser cache and history.

  1. Google Chrome
  2. Microsoft Edge
  3. Mozilla FireFox
  4. Apple Safari

There are still some apps that aren't working on certain browser and operating system combinations, example: Batch Documents. We are working to fix these issues. In this case please try another browser.

If you are still having issues, submit a Change Request below.